How do I book chauffeur service with Chauffeur Link?

You can book your car by telephone +61406700009 or by filling the online Booking Form. Our team will confirm the booking ones the details are received.

Does your fare include GST and tolls?

All our fare are inclusive of GST, tolls and airport pick up fee.

What is a VHA Car?

VHA car also known as hire car or VHA Limousine is an alternative to taxi or rideshare for point to point travel for Melbourne locals and tourists. 
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Where is Chauffeur Meeting Point at Melbourne Airport?

Melbourne Airport has four terminals and each terminal has a Chauffeur Meeting Point located in arrivals area. These areas are at very convenient spots and can be found without much hassle. Here is information on where to find your Chauffeur in each terminal
In Domestic terminal the chauffeur meeting point is just in front escalators next close the luggage carousal.
Chauffeur meeting point is at ground level in between Optus Mobile shop and Villa Hut Cafe if you are arriving internationals.
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How long before my flight should I arrive at the airport?

You should normally aim to arrive 2-3 hours before international flight and 30-45 mins before domestic flight with Virgin and Qantas Airlines. Jetstar and Tiger-air expect passengers to arrive 1 hour before boarding is due. But always check this with your airline.

Will my Chauffeur know if my flight is delayed?

Yes, we monitor flight arrival times using latest technology and keep track of flights if there are any delays. In case your flight is cancelled, please advise us your new flight number immediately by ringing +61406700009.

Will my Chauffeur know if my flight lands early?

Yes, we monitor all flights for arrival times using latest technology and do our best to get there in case of earlier arrivals.

Where will we meet our Chauffeur at Melbourne Airport?

At Melbourne airport your chauffeur will meet;
Domestic Terminal:  near escalators just before baggage carousel
International Terminal:  At arrivals area in between Optus Mobile shop and Villa Hut Cafe. After clearing customs, you can get to arrivals area by either Gate A and Gate B. Chauffeur meeting point in front of Gate A and you need to turn right if you get out of gate B
In case you can’t find your chauffeur, please call +61406700009 or the chauffeurs mobile number provided with the booking confirmation. Please do not leave the terminal and go outside before you find us.
Your chauffeur will send you a text message few minutes before your flight lands and will meet you inside the arrivals area holding a sign with your name.